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Where Half of Accra's Water Actually Goes


Ashaiman and Tema have gone months with dry taps — and galamsey has nothing to do with it.

Below, investigative report by (c) GhanaWeb-News 22nd August 2026

Infrastructure · Greater Accra

Where Half of Accra’s Water Actually Goes

Households in Ashaiman, Tema and along the Spintex road have gone months with dry taps, and galamsey has nothing to do with it. Between Kpone and Tema, by Ghana Water’s own account, as little as forty per cent of what is pumped reaches a customer. A desalination plant Ghana built has sat idle since October. And where the pipe fails, a truck arrives — at a price nobody regulates.

First, what this is not

Ask a Ghanaian why the tap in Ashaiman has been dry and you will very often get the same answer: galamsey. It is the reflex explanation for everything that has gone wrong with water in this country, and for large parts of the country it is correct. For Ashaiman and Tema it is wrong, and the error matters, because it points anger at the wrong failure.

Ashaiman, the Tema Metropolis, Spintex, Sakumono, Nungua, Teshie, Katamanso, Zenu, Atadeka, Afienya, Appolonia, Prampram, Kpone and Dawhenya are all served by the Kpong Water Supply System. Kpong draws from the Volta. It does not draw from the Pra, the Ankobra, the Offin or the Birim — the south-western rivers now running at five to twelve thousand turbidity units because of illegal mining spoil.

The raw water arriving at Kpong is treatable. It is being treated. The failure is not at the source and it is not at the plant. It is in the pipes between the plant and the household, in a desalination facility that is not operating, and in a national production deficit that predates all of it.

This is not a story about a poisoned river. It is a story about a leaking one.

The forty per cent

In July 2026, the Communications Manager of Ghana Water Limited, Stanley Martey, said something on Adom FM that ought to have led every bulletin in the country and instead passed almost without comment.

Inspections carried out on the transmission pipelines from Kpone to Tema uncovered extensive leakages. Water is pumped through three major mains, of roughly 43, 24 and 21 inches. Between forty and sixty per cent of it reaches consumers.

Sit with that figure. On the worst reading, for every hundred litres that Ghana Water abstracts from the Volta, treats with imported chemicals, pumps with electricity it pays ECG for, and pushes down the line towards Tema, sixty litres go into the ground before anyone can drink them.

Every cost of producing that water has already been incurred. The abstraction, the coagulant, the chlorine, the filtration, the pumping energy, the staff time — all of it is spent on water that never arrives. It is then recovered, inevitably, through the tariff paid by the customers who did receive their share. Households in Ashaiman are paying for water that leaked into the soil somewhere near Kpone.

The state is not ignoring it. From 6 to 8 August 2026, Ghana Water shut the Kpong Water Treatment Plant entirely to isolate and replace five weakened sections of the 21-inch and 42-inch transmission mains — more than 300 metres of pipeline identified by routine engineering assessment as needing urgent replacement to prevent major failure and reduce water losses. The works were completed on schedule.

But read what the company said afterwards, because it was unusually candid: the resumption of production at Kpong should not be interpreted as a return to continuous water supply across all affected communities. Restoration would be progressive, as transmission lines and reservoirs refilled and operating pressures were gradually rebuilt.

That is the sentence that explains three months of dry taps. In a network running at chronic low pressure, the communities at the end of the line refill last, and if pressure never fully rebuilds before the next fault, they may not refill at all.

The plant that has not run since October

The second cause is not a pipe. It is a contract.

Teshie desalination plant

Status: out of operation since October, according to Ghana Water Limited.

Reason given: legal and maintenance matters involving the owners of the plant, which the company says it is still working on.

Effect: supply disrupted to Teshie, Nungua, Spintex and surrounding communities, forcing Ghana Water to redistribute reduced volumes across a much wider area.

The redistribution is the part that reaches Ashaiman. With Teshie’s desalinated supply gone, the company has had to find water for Teshie, Nungua, Ashaiman, Gbetsile, Zenu, Kpone, Prampram, Katamanso and surrounding communities out of a smaller pool. Available volumes fell. Teshie and Nungua were cut to receiving water twice a week, explicitly so that the remainder could be shared with other communities.

So a household in Ashaiman that has not seen water since the spring is experiencing, at one remove, an unresolved legal dispute over a plant in Teshie. Nobody told them that. They were not party to the contract, they cannot read it, and no public statement has explained what the dispute concerns, what it would take to settle it, or when it might end.

A desalination plant is a very expensive object to leave switched off for the better part of a year.

The arithmetic underneath all of it

Leaks and legal disputes sit on top of a structural gap that would exist even if every pipe were sound.

950,995 m³ average daily water production by Ghana Water Limited nationwide
1,129,361 m³ national daily demand — a shortfall of roughly sixteen per cent before a single leak
84 water supply systems operated nationwide: 61 surface, 23 groundwater, serving an estimated 14 million people
25% continuity of supply in Accra — the proportion of the time the network actually delivers

A utility producing sixteen per cent less than the country needs cannot serve everyone at once. It must ration, and rationing in a pressurised network is not a schedule — it is a hierarchy. Areas close to the plant, on large mains, at low elevation, with commercial customers and institutions, receive water. Areas at the end of the line, on small-diameter pipes, at higher elevation, in dense low-income housing, receive it last or not at all.

Ashaiman is a large, dense, working-class town at the tail of the Kpong system. It is precisely the kind of place that a rationing hierarchy leaves until last, and precisely the kind of place least able to absorb the cost of the alternative.

None of this is new. Research on water access in Accra’s low-income communities documented residents of Ashaiman, Spintex and Kpone reporting months of acute scarcity, being billed while no water flowed, and in one case queuing at a power company’s premises to fetch water because there was nowhere else to get it.

Then the truck arrives

Where the pipe fails, something else takes its place, and in Greater Accra that something is a tanker.

Tanker supply is not a fringe phenomenon or an emergency measure. It is a permanent, structural component of how Accra gets water, and it has been for decades — long enough that the utility itself once contracted private operators to fill community poly tanks, and long enough for Tanker Operators’ Associations to be established to represent members and protect their interests.

Academic research on the trade describes the drivers not as deliverymen but as brokers. Who gets water, in what quantity, at what price, is shaped by the driver’s ability to assemble arrangements — relationships with filling points, with customers, with the people who control access. The price is not published. It is negotiated, per load, between a household with no water and a man with a truck.

The commercial services advertise openly, and their marketing tells you exactly where the piped network has given up. They list East Legon, Spintex, Dansoman, Kasoa, Achimota, Madina, Adenta and Labone, and they describe their market plainly: new residential areas not yet connected to Ghana Water, and periods of low pressure.

The entry cost tells you what kind of business this is. A water tanker truck in Ghana’s used market runs from roughly GH¢450,000 to GH¢900,000 depending on capacity and condition. That is not a trade an unemployed young man enters with savings. It is a capital business, and capital businesses consolidate.

For most Ghanaian households the tanker is a hardship purchase. For diaspora buyers it is something else again: an invisible running cost attached to a property they were shown on a good day. An apartment in a smart Accra neighbourhood may have taps, fittings and a certificate, and still receive its water by truck at a price agreed each time. Nobody selling that apartment is obliged to mention it, and in our experience of the Ghanaian property market, nobody does.

Two waters, one regulator

Here is the structural point, and it is the one that should outlive this article.

Piped water in Ghana is regulated. The Public Utilities Regulatory Commission sets the tariff. It is published, it is uniform, it is challengeable, and a household knows in advance what a cubic metre costs.

Tanker water is regulated by nobody. There is no published tariff, no maximum price, no standard unit, no quality testing regime visible to the buyer, and no complaints route. The price is whatever is agreed at the gate, and the person agreeing it is by definition someone who has had no water for weeks.

The less reliable the regulated supply becomes, the larger the unregulated one grows. Failure at Ghana Water is a business opportunity for somebody else.

And Ghana has no general competition law to fall back on. That gap was argued publicly in April 2026 by an economist and lawyer at the West Africa Regional Centre of CUTS International, writing about a different water market entirely: when the sachet and packaged water producers’ association announced uniform ex-factory, ex-truck and recommended retail prices across its membership, he argued that a trade association issuing uniform prices in this way risks crossing into anti-competitive territory, and that Ghana urgently needs a competition law to address price fixing and cartel conduct.

That argument was made about sachet water. It applies with equal or greater force to a market in which trade associations exist, capital barriers are high, the product is essential, the buyer is desperate, and no regulator sets a price.

This publication makes no allegation against any tanker operator, association or individual. Most operators are running a legitimate business that is currently doing work the state cannot. The point is narrower and harder to answer: nobody in Ghana is checking. There is no authority collecting tanker prices, no body with a mandate to examine whether they are competitively set, and no law under which such an examination could lead anywhere.

What would actually change it

Publish the leakage figure, by district, quarterly

Ghana Water knows what it produces and what it bills. The difference is non-revenue water, and it is calculated as a matter of routine utility management. The forty-to-sixty per cent figure for the Kpone–Tema mains reached the public through a radio interview. It should be a published quarterly series, by supply system, so that customers can see whether the losses in their own network are rising or falling.

Explain the Teshie plant

A publicly relied-upon desalination facility has been out of service since October over a dispute with its owners. Ghanaians served by it are entitled to know what the dispute concerns, what the plant cost, what the contract provides for in this situation, and what the resolution timetable is. None of that is commercially confidential once a public supply has failed for the better part of a year.

Regulate tanker water as a utility service

If tanker supply is a permanent component of Accra’s water system — and it plainly is — then it should carry the obligations of one: a registered operator list, a standard unit of sale, a published reference price band, basic water quality testing, and a complaints route. Regulation would protect honest operators as much as customers, by giving them something to point at when accused.

Pass the competition law

Ghana has been discussing a general competition and consumer protection statute for years. Without one, the state cannot investigate price coordination in any essential market — not sachet water, not tanker water, not anything else — and every such question ends in a newspaper column rather than an inquiry.

The tap in Ashaiman is dry for reasons that have nothing to do with rainfall and nothing to do with galamsey. It is dry because up to sixty per cent of the water sent towards it never arrives, because a plant that should be producing has been switched off since October over a legal dispute nobody has explained, and because the utility produces sixteen per cent less than the country drinks. Every one of those is a decision or a failure, not a misfortune. And each one moves another household off a regulated pipe and onto an unregulated truck — where the price of water is whatever the seller and a desperate buyer agree, in a country with no law to ask whether that price was fairly arrived at.

Facts verified: 22 August 2026.
Leakage figures, the Teshie desalination plant status and the twice-weekly rationing of Teshie and Nungua are as stated by Ghana Water Limited’s Communications Manager, Stanley Martey, in a July 2026 radio interview reported by Adom and Joy. Kpong Water Treatment Plant maintenance dates, pipeline dimensions and the company’s statement on progressive restoration are from Ghana Water Limited press releases of 4 and 10 August 2026. National production, demand, system counts and coverage figures are Ghana Water Limited operational data as of June 2024. Continuity of supply in Accra is a published sector indicator. Tanker supply practices are described from peer-reviewed research on tanker water distribution in Accra and from published sector documentation on tanker operator arrangements; tanker truck prices are drawn from Ghanaian classified listings. The competition law argument is as set out by an economist and lawyer of the West Africa Regional Centre of CUTS International in April 2026, concerning sachet water pricing. No allegation of price fixing, cartel conduct or any other unlawful behaviour is made against any tanker operator, association or individual named or unnamed.